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Sectors

Recruitment & Professional Services

Utilisation, WIP and contractor economics made clear for people businesses.

Recruitment agencies and professional services firms sell expertise and time. Cash, WIP, contractor margins and utilisation determine whether growth is profitable. GBFC supports owner-managed agencies and practices with compliance, payroll and management reporting that reflects how fee-earners and placements actually generate returns.

Challenges

Key financial and operational challenges

People businesses face distinctive timing and margin challenges.

Contractor and temp margin control

Thin placement margins disappear quickly if timesheets, rebates or bad debt are late to the ledger.

WIP and lock-up

Unbilled time and slow collections create cash stress even when the pipeline looks strong.

Utilisation and productivity

Without utilisation and realisation metrics, headcount decisions are guesswork.

Compliance for contractors and PAYE

IR35, umbrella arrangements and temp payroll increase compliance load and risk.

KPIs

Sector-specific KPI examples

KPI examples for recruitment and professional services.

Gross margin per placement

Temp/contract or perm contribution

Utilisation %

Billable time vs available time

WIP days

Unbilled work outstanding

Debtor days

Speed of client collection

Lock-up days

WIP plus debtors combined

Fee earner revenue

Income per consultant or fee earner

Client profile

Typical client profile

Typical clients in this sector include:

Specialist and generalist recruitment agencies
Owner-managed consultancies and advisory firms
Professional practices scaling beyond founder-led delivery
Businesses with mixed perm and contract models
Firms preparing for investment or internal succession

Engagement

How engagement works

We focus first on clean billing and payroll data, then on KPIs leaders will actually use.

01

Discovery

We review billing tools, contractor flows and current lock-up visibility.

02

Proposal

Scope covers payroll, bookkeeping, management packs and compliance fees.

03

Onboarding

Processes for timesheets, billing and payroll journals are standardised.

04

Ongoing support

Monthly packs, tax filings and advisory on hiring, pricing and cash.

Insights

Insights for recruitment & professional services

Payroll

Payroll controls that scale

Controls and checks that keep payroll accurate as headcount, sites or pay elements grow.

Read article

Cash Flow

Cash visibility before it hurts

Why weekly cash discipline matters more than a polished year-end pack — and the simple controls that stop surprises.

Read article

Management Accounts

Management packs directors actually use

How to keep month-end packs short, decision-led and trusted — instead of unread PDF dumps.

Read article

FAQ

Recruitment & Professional Services FAQs

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